Data and Retention Policy
Privacy statement for customers undertaking a qualification
Sava only collects necessary personal data related to the delivery of a qualification and this data is retained for periods determined by the awarding body.
Collection of personal data
Our policy is to collect only the personal data necessary for delivering the qualification and to only share personal data where it is strictly needed for those purposes.
User of personal data
Personal data is accessed and processed by a Sava user for the purposes of ensuring that the customer (“learner”) meets the necessary criteria for achieving the qualification. Due to the nature of qualifications, the information (with the exception of any billing and financial information) is also accessed and processed by authorised third parties, these being:
• qualification assessors, who assess the learner’s portfolio
• where relevant, the appropriate awarding body for a qualification
As with any provider of qualifications and other professional services, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
Personal data will be retained on the Sava learning systems for as long as necessary for us to fulfil our contract with the customer and as determined by any awarding body.